Terms & Conditions

1. Introduction

Welcome to the official website of Osia International ("Osia," "we," "us," or "our"). By accessing or using our website (osiaintl.com) or placing an order through it, you agree to comply with and be bound by these Terms & Conditions ("Terms"). If you disagree, please refrain from using this site.

2. Use of the Website

Eligibility: You must be at least 18 years old, and this website is intended for wholesale trade clients (jewellery retailers, distributors, and industry professionals), not the general public.

You agree not to:

• Use the site for illegal or unauthorized purposes.
• Transmit viruses, spam, or harmful code.
• Copy, scrape, or misuse content, pricing, or product data without written permission.
• Share your account access with parties outside your approved organization.

3. Intellectual Property

All content on this website (text, images, logos, designs, etc.) is owned by Osia or licensed to us and protected under international copyright laws. Osia's jewellery designs, product images, and branding may not be reproduced, distributed, or modified without prior written consent.

4. Product Information & Pricing

Accuracy: Product descriptions, images, and prices are for informational purposes only. While we strive for accuracy, gemstones, metals, and finishes may vary slightly due to natural characteristics. Wholesale pricing shown is specific to your approved account and tier, is subject to change based on market conditions (including currency fluctuation), and excludes shipping and applicable taxes unless stated otherwise at checkout.

Custom Orders: Tailor-made jewellery specifications (e.g., diamond cuts, metal types) require formal written agreements.

5. Disclaimers

Website Availability: We do not guarantee uninterrupted or error-free access to the site.

Third-Party Links: Links to external sites (e.g., diamond certification bodies, payment processors) are provided for convenience; we are not responsible for their content.

6. Limitation of Liability

Osia shall not be liable for:

• Indirect, incidental, or consequential damages arising from website use.
• Errors or omissions in product descriptions or pricing.
• Losses due to unauthorized third-party access to your account.

7. Privacy

Your use of this site is governed by our Privacy Policy, which outlines how we collect, store, and protect your personal information.

8. Indemnification

You agree to indemnify Osia against claims, damages, or losses resulting from your breach of these Terms or misuse of the website.

9. Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, and any disputes will be resolved exclusively in Hong Kong courts.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site after changes constitutes acceptance.

11. Contact Us

Osia International
Unit 9D, 8 Hart Avenue Plaza, Tsim Sha Tsui, Kowloon, Hong Kong
Tel: (852) 2368-1088
Email: web@osiaintl.com